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It's important to be in touch when you provide technical support the majority of your co-workers or clients do not understand, it's crucial to be in touch at all times. Whether a phone system goes down, the web connection is slow, or there's a problem with your email server, you need to be available so people can contact you. Though it may seem like an exaggeration, the IT department of a company or the IT services can be compared to the emergency phone line - people need to be able to call someone for help when they need it.
One way to make that easier on people is to provide them with all your contact information.
The best form to do this is by making your own IT business cards. Though it may seem like an easier option to mail your entire company with your information electronically, it won't be very helpful if your company can't access email. Having your information in hard copy at all times is a must for all business owners.
What information you include on your business cards will depend on what type of support you offer, whether or not you specialize in a certain area, such as phone support or email support, as well as the best way to reach you in case of an emergency. In most cases, IT professionals will include a combination or all of the following:
1. Direct phone number
2. Mobile phone number
3. Email address
4. Pager
These four platforms offer the best form of contact in case of an emergency, so it's best to make yourself available through them at all times if possible.
Organizing your contact information neatly and presenting it on a business card is a smart way to connect with your company or clients, but it can be a challenge if you are not familiar with the fundamental elements of design.
To make it easy, here are a few tips to get you started.
Consider creating a minimalist card so the viewer can focus on the information you've provided. The last thing you want is to distract them with silly graphics or unnecessary flare when they just want to find your phone number. Add a combination or all of the information listed above to maximize how people can reach you and try to create a clean, organized presentation. For example, clearly label what each piece of information in order to avoid any confusion (email, phone, mobile, email).
When you first help someone, consider taking the opportunity to provide him or her with your business card and let him or her know when you are available and whether or not you specialize in a particular area. This can be important if you are the IT support for phone systems but you do not offer email system support. Diversify from the other IT professionals available so people understand what you do.
Overall, making an IT business card is not a challenging task. If you would like assistance, however, many print service providers will offer creative support or suggest a template for you to use during the creation of your card. This can make the process extremely simply and save you time.
